D&A Operations Command Center

Service-owner dashboard for analytics operations

Lead with the case-study summary, use a screenshot for fast orientation, then open the live dashboard when the conversation moves into operating detail.

Operational decision support

Analytics leaders need one operating view that explains service health, delivery pressure, and modernization risk without forcing stakeholders to reconcile separate reports.

Architecture and delivery pattern

• Five operational views: service health, incident funnel, demand/backlog, cost/capacity, and modernization.
• Twelve chart surfaces designed for screen-share review with clear trend, throughput, and SLA signals.
• Dark-theme React dashboard already deployed publicly, which reduces same-day integration risk.
• Useful for discussing governance, operating cadence, and how to manage analytics as a service, not just build dashboards.

Proof points

• Shows service ownership rather than only dashboard construction.
• Creates a clean story around SLA attainment, MTTR, backlog pressure, and modernization progress.
• Gives concrete numbers that are easy to discuss in senior analytics and BI interviews.
• Already has a live deployment, so the website only needs to frame it credibly.